Free Discovery Call
Initial Introduction
Service Description
Not sure where to start? Our complimentary discovery call is the first step in exploring your project and determining how Ellara can support your design needs. This quick, no-obligation conversation is for those who are considering working with us and want to: ✔ Share project details (goals, style preferences, budget, and timeline) ✔ Give insight into our process and how we can help ✔ Determine the best service fit for your needs The discovery call does not include design advice or solutions but helps set the foundation for the next steps in your project. If you choose to move forward, we’ll outline the best service for your needs and discuss how to proceed. PLEASE NOTE: Interested Parties may schedule ONE Free Discovery Call. If the appointment is missed, Ellara reserves the discretion to reschedule or allow another booking. However, clients must inform us at least TWO hours in advance if they will miss the appointment.
Cancellation Policy
Thank you for considering Ellara for your design needs. Please review the following booking policy: -Please specify your preferred service when booking your appointment. -You must include the total square footage of the room(s) of interest or depth & width. -For virtual consults, we highly recommend using a desktop or device capable of screen sharing. -Booking Procedure: To book a consultation, complete our online booking form and select a date and time. -Consultation Retainer: A consultation retainer is required to secure your appointment slot. -Cancellation Policy: If you need to reschedule your consultation appointment, please notify us at least 24 hours in advance. Cancellations made less than 12 hours before the scheduled appointment may be subject to a cancellation fee. -Late Arrivals: We understand that unforeseen circumstances may arise, causing delays in arrival. However, please note that consultation appointments are scheduled based on a set timeframe. If you anticipate being late, please notify us as soon as possible. We will do our best to accommodate you; however, late arrivals may result in a shortened consultation session. -No-Show Policy: Failure to attend a scheduled consultation appointment without prior notification will be considered a no-show. No-shows may result in forfeiture of the consultation retainer and may impact future booking eligibility. -Consultation Duration: Consultation sessions are typically scheduled for a specified duration, as outlined in your booking confirmation. If you require additional time beyond the scheduled duration, please inform us in advance, and we will do our best to accommodate your request. -In-Person Consultations: Meetings set to take place in person may be subject to additional fees regarding staff's distance traveled to client's preferred location. Further details will be made transparent upon booking. Confidentiality: All information shared during consultation sessions will be kept confidential and used solely to provide design services. We respect your privacy and adhere to strict confidentiality standards. By booking a consultation with Ellara, you agree to adhere to the terms and conditions outlined in this booking policy and our terms of use and services on the www.ellaradesigns.com website. If you have any questions or require further clarification, please don't hesitate to contact us.
Contact Details
9045078828
projects@ellaradesigns.com
FL, USA